Processing and Shipping Time

  • In Stock models will be shipped in 48-72 hours from Shenzhen Anda Mining Co. Ltd Hong Kong warehouse.
  • Used and Second-hand Miners will be shipped in 5-7 days.
  • We test all used miners before shipping.
  • All miners will be shipped by DHL, FEDEX, UPS, EMS, etc.
  • We will provide you with a tracking number in 24-48 hours once goods have shipped from our warehouse.
  • Usually, shipment takes 5-10 days to reach the destination anywhere in the world from Hong Kong by express shipping.
  • We will notify you of all updates about your order in an email.

Support & Warranty

  1. All brand new miners have 180 days of Manufacturer warranty.
  2. Our technical team is available 24/7 to help you out with any kind of problem through team viewer.

Taxes and Custom Duties

  1. We provide DDP (door-to-door) service to the USA, Germany, Belgium, Luxembourg, Netherlands, Denmark, Czech Republic, Poland, Austria, Ireland, Portugal, Sweden, Spain, Russia, Vietnam, Kazakhstan, UAE, Malaysia, Thailand, and some other countries.
  2. We handle customs and Door to Door Operations in the buyer’s country so buyers don’t need to pay any import duties or customs charges for DDP service.
  3. For DDP service buyers need to request manually: mail@andamining.com
  4. Exempt above DDP country we help you to reduce your tax by shipping with a Lower Invoice.

Packing and Shipping

  1. All miners include suitable PSU and original company packaging.
  2. We put “FRAGILE” stickers on all sides of the boxes so it cannot be broken easily in transportation.


  1. In the event that a miner needs to be sent back to Hong Kong, the client will be responsible for covering any additional shipping costs.
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